Edward Revell

About Edward Revell

Global manufacturing and operations transformation leader with 25+ years of experience scaling manufacturing organizations across America, EMEA, and APAC.As a trusted partner to executive leadership, I help resolve operational challenges, strengthen quality governance, and launch new global manufacturing capabilities, including the setup of China-based manufacturing and the transfer of three products from the U.S, engineered to exceed performance benchmarks for yield, efficiency, and customer confidence.As part of the core marketing team, I contributed to two major company rebrands, supporting corporate identity, market positioning, customer persona definition, and international tradeshow execution.Known for driving change through influence, aligning engineering, suppliers, operations, and customer-facing teams to deliver measurable gains in operational performance, quality, and delivery while strengthening long-term customer partnerships.

Experience

1. Global Customer Service Manager (Global Manufacturing, Quality & Operations Leadership)

   Iradion Laser

   Jun 2017 — Present

   Operated as an extension of executive leadership with enterprise-wide responsibility spanning global customer service, manufacturing support, quality governance, and market-facing operations across the U.S. and China. Led customer-facing strategy pre- and post-sale, supported manufacturing leadership during product industrialization and transfers, owned quality systems across regions, and partnered with marketing to develop technical and commercial content aligned to customer and market needs.• Part of the strategic leadership team that built and launched China-based electronics manufacturing (2024), supporting site setup, hiring/training, supplier integration, and ramp of three CO₂ laser product lines to exceed U.S. quality and efficiency benchmarks.• Part of the strategic leadership team driving a global manufacturing transformation delivering 40%+ BOM cost reduction while improving first-pass yield, build consistency, and on-time delivery.• Implemented scalable operating discipline—KPIs, standard work, quality gates, escalation paths, and continuous improvement—to drive repeatable performance across regions.• Partnered with engineering on DFM/DFX and production readiness to support product transitions, NPI, and ramp-ups with robust processes and controls.• Owned ISO 9001 governance across manufacturing and service; led executive customer site engagements, turning field issues into reliability and process improvements.• Scaled global service centers to $3M+ in revenue; supported CapEx/OpEx planning for manufacturing and service infrastructure.• Supported U.S. and China commercial leadership through technical marketing content and voice-of-customer alignment.

Education

• Emeritus

  Postgraduate Degree

• Tri County Regional Vocational Technical High School

  Electrical/Electronics

• MUST University

  Bachelor's degree

Skills

• Manufacturing
• Continuous Improvement
• Lean Manufacturing
• Process Improvement
• Engineering
• 5s
• Product Development
• Electronics
• Cross-Functional Team Leadership
• Fmea
• Spc
• Testing
• Manufacturing Engineering
• Root Cause Analysis
• Kaizen
• Supply Chain Management
• Quality System
• Value Stream Mapping
• Materials Management
• Process Engineering
• Troubleshooting
• Operations Management
• Quality Control
• Smt
• Supply Chain
• Quality Management
• Global Sourcing
• Manufacturing Operations
• Statistical Process Control (Spc)
• Failure Mode and Effects Analysis (Fmea)
• Business Process Improvement