Edward Eddie Randall

WORK HISTORY

EDUCATION

SKILLS

ABOUT EDWARD EDDIE RANDALL

Accomplished and results driven Systems and Network Administration Manager bringing along 15+ years of experience with expertise in organizing, installing, and supporting organization’s computer systems, including LANs, WANs, network segments, intranets, and other data communication systems. Skillful in performing data network configurations and changes of various data equipment such as routers, switches, signaling transfer points, intelligent hubs, multi-function switches, call management systems, etc. to enhance performance. Proven expertise in performing risk assessments, recommending changes affecting network transport configuration/implementation, and documenting and developing procedures and processes. A self-motivated team leader recognized for developing a shared vision in employees along with developing and sharing best practices, coupled with effective communication and interpersonal skills.Key contributions include:• Took over a Tier1 enterprise class LMS as well as increased efficiency and uptime by 10%, while noticeably reducing the overall resources used by the system.• Led applications team of 4 administrators and maintained all public facing applications (LMS, student and faculty portals, primary website, financial aid systems, monitoring systems, etc.).• Managed projects and systems across all departments and programs for 2 universities as well as on-boarded new employees remotely without any guidelines.Technical aptitude includes:Microsoft Windows Server: 2012/2016/2019 | Microsoft SQL Server: 2012/2014/2016/2017 | Windows Desktop: 7/10 | Blackboard Learn LMS: 9.1 Self-Hosted and SaaS | VPN Technologies: Cisco | Web Server Technologies: IIS/Tomcat/Apache | Cisco Routing and Switching | Cisco VOIP Phone System | HTML | SAN Storage