Edward Philipose
ML & AI Data Operations, Contact Center Operations, Customer Experience, Training, Quality, Program, Data and Project Management, Brand Management.
- Role
- Alexa Data Services (Ads), Manager at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Edward Philipose
My personal ambition is to be a thoughtful and supportive leader, making sure the teams I support have the right people, skills, tools, and resources to achieve the assigned tasks and goals, bringing success to the organisation and the customers we support. I\'m interested in leveraging technology to introduce new ways of working, people and product operations, strategy, business decision-making, and people leadership. I enjoy the challenges and the variety that comes naturally with product and program based work. Comfortable in conference rooms, production floors, or visiting a B2B customer while adapting easily to working with cross-functional teams and adjusting my style depending on the audience.Experienced in training, building programs, products and teams for growth and new operations. Defining and implementing end-to-end business processes, ensuring standard operating procedures are documented, executing on-boarding and training, and monitoring team performance, metrics and service levels.Client/customer account management focused on long-term relationships and solutions designed to support and benefit all parties. Always working to enhance strategic partnerships amongst vendors and stakeholders for greater joint success.In nice weather, you might find me riding a bike, hiking or sitting with a book and a refreshing drink by the spree. I love to travel, having been to many places across Europe, East and West Africa, Middle-East and India on multiple occasions. Ask me about my travels sometime!Open to connection requests but do shoot me a message before connecting.
Experience
Alexa Data Services (Ads), Manager
Feb 2024 — Present · Hyderabad, IN
Education
Grenoble Ecole de Management
Masters in Business Administration (MBA)
Karunya Institute of Technology and Sciences
Bachelor of Technology (B.Tech.), Mechanical Engineering
2010 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.