Edward Odom

About Edward Odom

Edward Odom is a Senior Solutions Engineer at RingCentral and the Founder of Odom Telecom Consulting, LLC,(OTC) Ed has planned, designed and implemented telecommunications, VoIP, or unified communications (UC) networks for over 30 years. He has excelled in all aspects of this field including implementation, engineering, management and sales. He is proficient in UCaaS, VoIP, multimedia communications and legacy voice. He is experienced in the analysis of a corporation’s telecommunications needs as well as the selection, implementation, and management of the proper solutions to meet those needs. He most recently has managed and participated in multiple projects migrating customers off of legacy and VoIP platforms onto UCaaS (cloud services). Specialties: Certifications: Nortel, Avaya, Sonus, MicrosoftApplications: IP Telephony (VoIP), SIP Multimedia, Unified Communications, Unified Messaging, Contact Center, Interactive Voice Response (Self Service), CTI, Call Recording, Call Server Management; System Administration, Call Detail Recording, Traffic Analysis, Dial Plan Development and Management. Session Border Controllers (SBC), Manufacturers: RingCentral, Fuze, Avaya, Nortel, Sonus, Cisco, NEC, Mitel, Shortel

Experience

1. Senior Solutions Engineer, Enterprise Financials

   RingCentral

   Oct 2020 — Present · New York, NY, US

   I have spent over 30 successful years in what is now called the Unified Communications industry with mostly great companies. I am excited now to be with RingCentral, the undisputed leader of the present and future of this industry, Unified Communications as a Service (UCaaS). The cloud is where Enterprises need to take their communications in order to meet the needs of today\'s customers and RingCentral has been successfully guiding them there since 2003.

Education

• New York University

  Certification, Telecommunications Management

• New York University

  Certification, Telecommunications Analysis

• The City College of New York

  Bachelor’s Degree, Computer Science

  1980 — 1984

Skills

• Contact Centers
• Unified Messaging
• Avaya Technologies
• Management
• Cti
• Networking
• Solution Selling
• Voip
• Data Center
• Professional Services
• Vendor Management
• Telephony
• Qos
• Crm
• Avaya
• System Administration
• H.323
• Tdm
• Managed Services
• Integration
• Call Logging
• Sales Engineering
• Network Design
• Sip Trunking
• Ip
• Ivr
• Network Architecture
• Mpls
• Cloud Computing
• Manufacturing
• Lan-Wan
• Wireless
• Unified Communications
• Sip
• Pre-Sales
• Strategy
• Enterprise Software
• Cisco Technologies
• Ethernet
• Telecommunications