Edwardo Ayala

About Edwardo Ayala

For over 25 years my career has been dedicated to the restaurant industry. Here I’ve developed a deep understanding for hospitality and the must have frictionless guest experience. Hospitality is about creating memorable, seamless interactions for guests, and I’m committed to bringing this back to the forefront of the industry. My focus is on leveraging innovative technologies to enhance service, improve efficiency, and ultimately help restaurants operators succeed. Whether it’s streamlining operations or fostering stronger guest connections, I strive to combine tradition with forward-thinking solutions to drive meaningful impact in hospitality

Experience

1. Enterprise Sales Director

   Ziosk

   Jan 2026 — Present · Hamilton, MT, US

   In my new role as Director of Enterprise Sales, I partner with multi-unit restaurant brands to grow revenue, elevate guest experience, and simplify operations through friction-free dining technology. My focus is helping operators unlock more value from every table — faster checkout, smarter upsells, seamless loyalty capture, and better guest insights — without changing the hospitality that defines their brand.I specialize in bringing order-and-pay-at-the-table experiences that remove wait time, reduce staff strain, and naturally increase check size and table turns. The result is straightforward: more repeat visits, bigger checks, and smoother shifts — delivered through technology that fits existing workflows rather than disrupting them. Along the way, we capture guest feedback surveys on nearly 40% of checks, giving brands real-time insight into guest sentiment before issues ever reach review sites.I work across executive, finance, marketing, IT, and operations teams to align guest engagement technology with measurable business outcomes. My belief is simple: faster checkout, table-side loyalty capture, targeted guest outreach, and real-time feedback create winning casual-dining brands. When those come together, revenue grows and guest satisfaction follows.This role isn’t about replacing service. It’s about making service faster, friendlier, and more profitable — while keeping the experience unmistakably human.

Education

• United States Army Field Artillery Training Center

  Basic Training and Field Artillery Cannon Crewmember, Field Artillery

  1990 — 1991

Skills

• Pos
• Saas
• Crm
• P&L Management
• Customer Relationship Management (Crm)
• Business-to-Business (B2b)
• Go-to-Market Strategy
• Management
• Account Management
• Sales
• Partner Programs
• Strategic Partnerships
• Sales Presentations
• Salesforce.com
• Sales Management
• Channel
• Strategic Alliances
• Marketing
• Selling
• Start-Ups
• Sales Operations
• Sales Process
• Lead Generation
• Customer Acquisition
• Cold Calling
• Solution Selling
• Loyalty Programs
• Direct Sales
• Email Marketing
• Business Development
• B2b
• Direct Marketing
• Cloud Computing