Edward MacDougall

About Edward MacDougall

Award-winning professional skilled in developing the solutions that improve employee performance. Combines experience in corporate training with a Master’s degree in the emerging field of Instructional and Performance Technology. Able to determine root causes of performance gaps at both staff and leadership levels, and develop appropriate solutions.Specialties: Advanced theoretical and practical expertise in the full range of HPT methodologies including, Front-End Analysis, Cause Analysis, Intervention Design and Development, and Evaluation. Key strengths include:* Performance Technology* Performance Gap Analysis* Instructional Design* Mentored Learning* Evaluation & Assessment* e-Learning Strategies* Program Delivery / Facilitation* Job Aid Development* Project Management

Experience

1. Senior Manager of Leadership Development

   American Express

   Sep 2022 — Present

Education

• University of Massachusetts Amherst

  BS, Sports Management

  1992 — 1996

• Boise State University

  MS, Instructional & Performance Technology

Skills

• Job Aids
• Learning Management Systems
• Adobe
• Addie
• Procedures Manuals
• Distance Learning
• Training Skills
• Needs Analysis
• Microsoft Office
• E-Learning
• Learning Management
• Organizational Learning
• Management
• Technical Training
• Staff Development
• Technical Writing
• Instructional Design
• Snagit
• Curriculum Development
• Educational Technology
• Policy
• Performance Improvement
• Change Management
• Gap Analysis
• Hands-on Training
• Adult Education
• Instructional Technology
• Camtasia
• Flash
• Webex
• Training Assessment
• Moodle
• Ilt
• Leadership Development
• Instructor-Led Training
• Blended Learning
• E-Learning Development
• Flash Animation
• Captivate
• Training Delivery