Ed Phillips

About Ed Phillips

My passion is educating and inspiring innovators to do transformational work with emerging technologies. I enjoy aligning needs, priorities, and values achieve business goals.Insatiably curious, collaborative, seasoned technology evangelist, leader and problem solver currently helping customers understand where to make strategic productivity investments to drive value.Over 25 years of revenue growth across multiple verticals. Have helped countless customers apply technology and services to achieve large scale digital transformation goals.Mastery of consultative selling and presentation skills have enabled consistent success engaging both Senior Leaders and Technologists. Have mastered, customized, demonstrated, and sold a variety of technical solutions including ServiceNow Customer Service, Field Service, and Telco Order Management Solutions. Have assisted customers with desktop mining, process mining, and process automation. Spent many years helping customers understand the role of predictive modeling and AI, and continue to do so in my current role. Background in cyber security platforms and services from assessments to managed detection and response. My favorite place is in front of customers. Thrive when working with and leading teams, and learning and sharing knowledge and ideas. Sought after for key complex deals. Presented successes at global sales meetings. Recognized for clearly and engagingly presenting complex solutions and business benefits at any customer level. Have consistently exceeded quota and been a top ranked performer. Have successfully built and led Solutions Consulting teams. Grew up working with my father who ran a $120M enterprise where I was humbled and privileged to learn many aspects of business and management before and after attending college.Relentlessly pursue personal and professional goals, and enjoy working with like minded athletes. Motorcycle road racing instructor and riding school leader, avid rock climber, and former competitive gymnast and coach.Experience includes : AI, Digital Transformation, Intelligent Automation, Desktop Mining, Process Mining, Customer Engagement, Customer Journey Mapping and Design Thinking workshops, Process Orchestration, Cyber Security and Intel, Advanced Analytics, Machine Learning, AI, Scalable Analytics Architectures, Leadership, Training and Mentoring, Managing OEM Partnerships and Embedded Solutions, Territory and Account Planning, Relationship Building, Pipeline Development, Consultative Selling, Closing Large Deals, and Rescuing Crisis Projects.

Experience

1. Sr Advisory Solution Consultant - Customer Workflows

   ServiceNow

   Feb 2022 — Present · Austin, TX, US

Education

• University of North Texas

  Bachelor's degree

Skills

• Analytics
• Demand Generation
• Account Management
• Telecommunications
• Solution Selling
• Strategic Partnerships
• Sales Operations
• Professional Services
• Lead Generation
• Channel
• Direct Sales
• Integration
• Channel Partners
• Software as a Service (Saas)
• Business Development
• Cloud Computing
• Crm
• Enterprise Software
• Management
• Sales Process
• Saas
• Start-Ups
• Product Marketing
• Software Industry
• Go-to-Market Strategy
• Salesforce.com
• Sales Enablement
• Product Management
• Business Alliances
• Business Intelligence
• Strategy
• Pre-Sales
• Partner Management
• Sales