Edward Bockman

Director of Information Technology, Support Services Information Technology Services (its) @Governors State University

University Park, IL, US

Lead user-facing IT operations for 6500-student university campus, overseeing IT support desk, technological transformations and modernizations, cost-saving initiatives, and software, hardware, and mobile device management in collaboration with CIO. Develop and implement campus-wide IT standard and procedures, training, and documentation. Track and evaluate use of software licenses across campus, ensuring heightened usage to reduce costs. Manage and mentor team including service-desk technicians, and 50–60 student employees. Serve as senior, founding member of university’s technology advising committee in collaboration with co-chairs CIO and assistant provost to review and recommend technology for implementation. Oversee all technology purchases on campus, as well as annual IT budget of $3.5M–$4M, and $6M student technology fund.

Northern Illinois University

Master of Business Administration (M.B.A.), Business Administration, Management and Operations

Robert Morris University

Master's Degree, Management Information Systems

Robert Morris University

Bachelor's Degree, Business Administration