Edward Pawlikowski
AI-Driven Implementation Leader | Enterprise SaaS Project Manager | Cross-Functional Ops & Onboarding Expert | USMC Veteran | Scales Teams, Systems, & Customer Success
- Role
- Senior Implementation Project Manager at Lytx, Inc.
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Edward Pawlikowski
AI focused functional project manager and department supervisor with a strong military…
Experience
Senior Implementation Project Manager
Mar 2018 — Present
Enterprise SaaS | AI-Driven Telematics | Cross-Functional Delivery | Device InstallsTransformed enterprise implementation delivery for one of the world’s leading telematics and video safety platforms. Owned large-scale rollouts of device deployments across 500+ client locations while developing repeatable tools, workflows, and success metrics that enhanced speed, accuracy, and stakeholder visibility.Key Highlights: Delivered 120+ full-cycle implementations across logistics, property data, and telematics use cases with the ability to speed deployment pace by 25%🤝 Led cross-functional delivery efforts across Sales, Client Success, Tech Support, and Order Management to maintain top CSAT scores.🧠 Developed internal Python scripts and prompt-engineered AI tools to reduce manual processing times by 50%. Standardized reporting structures and created knowledge-sharing pathways that decreased escalations by 60%. Mentored new PM hires and offshore QA support, boosting implementation throughput by 27%.I don’t just launch platforms, I launch outcomes. My approach to client onboarding blends systems thinking, light code innovation, and high touch stakeholder engagement to consistently exceed expectations.
Education
San Diego State University
Bachelor's degree
San Diego State University-California State University
BS
Skills
- Time Management
- Sales
- Management
- Leadership
- Human Resources
- Security Clearance
- Microsoft Excel
- Logistics Management
- Military
- Logistics
- Negotiation
- Customer Service
- Security
- International Logistics
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