Edward Luhrman
Customer Success Engineer @HYCU, Inc.
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WORK HISTORY
Customer Success Engineer @HYCU, Inc.
EDUCATION
University of Georgia
Computer Science
SKILLS
ABOUT EDWARD LUHRMAN
As an IT professional, my career experiences have allowed me to be very well-rounded in multiple technologies and disciplines.(Ex: enterprise storage, SaaS, Cloud, software development, database design, database administration database application development, system administration and networking. I have had 20+ years of customer-facing roles. Key accomplishments include:* 200% increase in productivity by developing in house ERP system to automate front end engineering and manufacturing of printed circuit boards prior to the development of turnkey ERP marketplace products. This system was developed using Informix 4GL and C programing utilizing object-oriented programming techniques with an Informix relational database as the backend.* Increased corporate revenue by creating customized software for existing customer base.• Reduction in labor costs by developing and delivering instructor led technical training courses tointernational call centers in 12 foreign countries.
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