Edward David
Customer Service Representative @Winstree Financial Services
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WORK HISTORY
Customer Service Representative @Winstree Financial Services
Colchester, GB
Proficient in verbal and written communication to address customer inquiries, explain solutions, and provide updates effectivelyAbility to investigate and resolve customer issues promptly while collaborating with internal teams for efficient resolutionProficient in building and maintaining customer trust, ensuring a high level of satisfaction through tailored supportFamiliar with industry regulations (e.g, FCA guidelines) to assist in adhering to company policies and compliance standards under guidanceAccurate handling of customer data, meticulous documentation, and adherence to confidentiality protocols to ensure quality and compliance
EDUCATION
University of Mumbai
Bachelor of Commerce - BCom
University of Essex
Master of Business Administration - MBA
Aptech computer Education
Advanced Diploma in Software Engineering
ABOUT EDWARD DAVID
As an accomplished Senior Manager, I\'ve successfully spearheaded operations, sales, and service strategies, driving notable achievements in Customer satisfaction, CRM, and Sales management. Recognized for my strengths in team management, process optimization, and vendor management, I\'ve consistently contributed to organizational growth and success. I am looking forward to connect, collaborate, and explore new opportunities with fellow professionals.
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