Edward Chan

Senior Industrial Engineer (Project Manager) @FedEx

London, GB

Lead high-impact clearance and compliance initiatives across the UK and EU, working cross-functionally with operations, IT, and regulatory teams. Trusted by senior leadership to deliver mission-critical programs that span system transformation, process redesign, and regulatory adaptation- Currently leading EU-wide CBAM/EUDR compliance readiness, aligning customs flows, operational steps, and system design across 27 countries- Successfully delivered the Windsor Framework project after inheriting a delayed implementation, improving customer compliance from 30% to 93%- Rolled out Export Positive Sort and pre-clearance operations at 4 UK locations, improving clearance efficiency and reducing cut-off risk- Designed the Export Manning Model, shifting workload to shared service centres to reduce cost and optimise resource planning- Managed UK-wide AIS, AES, and NCTS5 migration, ensuring smooth transition for over 2.6 million entries annually- Initiated department-wide shift from reactive clearance to pre-clearance model, enabling automation and consistency.

The University of Hong Kong

Master of Science (MSc), Mechanical Engineering

CUHK Business School

Master of Business Administration (M.B.A.), MBA

Queen's University Belfast

Bachelor of Engineering (BEng), Aerospace, Aeronautical and Astronautical Engineering