Edward Baird

Mac Systems Engineer at NIH/NHLBI (GRSI)

Role
Systems Engineer - Mac at Grsi
Location
New Alexandria, VA, US
LinkedIn followers
500 followers

Experience

  1. Systems Engineer - Mac

    Grsi

    Jul 2017 — Present

    Mac Systems Engineer for the National Institute of Health/ National Heart, Blood and Lung Institute, through GRSI (Contract transitioned from MSC).• Oversee and improve all aspects of NHLBI’s Mac Architecture.• Design & implement automation policies to reduce System Admin and Help Desk workload.• Manage Mac server infrastructure, monitor uptimes and devise improvements.• Create monthly release packages and as needed break-fix solutions to ensure an up-to-date and secure environment.• Mac Subject Matter Expert and Tier 3 Escalations• Designed and scripted policies to bring NHLBI in alignment with CIS and NIST security standards.

Education

  • UVA McIntire School of Commerce

    Master of Science - MS, Management of Information Technology

    2018 — 2019

Skills

  • Technical Support
  • Social Media
  • Customer Service
  • Ilife
  • Troubleshooting
  • Ipod
  • Iphone
  • Os X
  • Mac
  • Iwork
  • Ios
  • Management

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Edward Baird — Systems Engineer - Mac at Grsi in New Alexandria, VA, US | Unifers