Edward George Alexander
Vice President, Managed Services
- Role
- Vice President, Global Managed Services at Diversified
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Edward George Alexander
IT Services Professional with 25+ years of IT/ITES experience managing global IT Managed Services, Shared services functions with the understanding the nuances of Service Design, Service Transition, Service Operations, Continual Service Improvement and Cross-Functional relationships. A Results-oriented, decisive leader in delivery management, P&L management & governance, services offering design/delivery, Pre-sales architecture, expansions & growth and spearheading delivery improvements to drive productivity, transformation and profitability
Experience
Vice President, Global Managed Services
Apr 2024 — Present
Education
st. Joseph's
Bachelor, science
1996 — 1999
Bharathidasan University, Tiruchirappalli
Master of Computer Applications - MCA
SYMBIOSIS INTERNATIONAL UNIVERSITY
Master of Business Administration (MBA), International Business, Trade, and Tax Law
2002 — 2006
Skills
- Management
- Vendor Management
- Employee Training
- Itil
- Business Process Improvement
- Outsourcing
- Program Management
- Training
- Service Delivery
- Business Analysis
- Process Improvement
- Team Management
- Bpo
- IT Service Management
- Business Process Outsourcing (Bpo)
- Leadership
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