Eduardo Nieto

Principal - IT Service Management @Export Development Canada | Exportation et développement Canada

Ottawa, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Mar 2023 — Present

Principal - IT Service Management @Export Development Canada | Exportation et développement Canada

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Ottawa, ON, CA

EDUCATION

2007 — 2010

University of Ottawa

MBA, IT Performance Management

1987 — 1991

Universidad del Salvador

Bachelor of Science - BS, Psychology

SKILLS

Professional ServicesStrategyBusiness IntelligenceOrganizational SkillsBusiness Process ImprovementManagementCross-Functional Team LeadershipLeadershipProduct ManagementRequirements AnalysisIT Service ManagementCloud ComputingMarket ResearchBusiness ProcessChange ManagementIT StrategyConsultingBusiness AnalysisProduct MarketingOrganizational StructureSoftware Project ManagementPerformance ManagementItilManagement ConsultingStrategic PlanningBusiness Process ManagementBusiness DevelopmentIntegrationProgram ManagementAnalysis

ABOUT EDUARDO NIETO

Senior IT Service Management Leader with an MBA and 25+ years of experience leading IT teams, driving ITSM product strategies, and executing end-to-end process transformations and digital transformations using ServiceNow, BMC Remedy, Axios Assyst, Cherwell, and multiple ITSM platforms. Multilingual: English, French, and Spanish, with vast international experience. Security Clearance: Secret

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