Eduardo Cuadra
Supply Chain Visibility @ Logixboard | Account Management
- Role
- Account Manager at Logixboard
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Eduardo Cuadra
As a trilingual (English/French/Spanish) professional, I know the importance of understanding someone\'s needs to contribute to their success. I combine my passion for continuous development, innovation, and growth to produce exponential results for my clients. Throughout my experience, I have worked for start-ups across industries that strongly align with my professional values and my desire to grow. At Snapdocs (real-estate technology startup), I played an instrumental role in securing the first multi-million dollar contract in 2018. At Convoy, a start-up in full truckload industry, I managed a portfolio of ten enterprise accounts in 2019 worth $8M in annual revenues. In my most current role, I lead a team of six account coordinators within a supply chain start-up to provide sustainable solutions across a portfolio of clients. • Secure $500K in created monthly revenue within six months of business and invited to participate in 2022 RFP with an award of $9.4M of committed annual revenue - a 57% increase in committed business. • Secured a $2M annual contract (90% of their wallet share) by developing strong relationship with COO. • Owned a total of four accounts post-reorganization in 2020 and grew business by $1.5M MoM. • Identified client needs and managed product surplus during pandemic, exceeding sales target by 137%. • Increased business by 70%, gross revenue by 64%, totaling $1.2M, and achieved 100% client retention YoY after reorganization. • Revamped Zendesk customer support ticketing system, increasing customer satisfaction by 40%. • Managed a 15-member team to launch Voyage au Costa Rica division to cater to French-speaking market, capturing $150K in first year of new division; launched a new \"Custom Itineraries\" division six months later, bringing in an additional $160K in revenue.
Experience
Account Manager
Jan 2023 — Present · Seattle, WA, US
Education
Universidad del Turismo
Bachelor of Arts - BA, Hospitality Administration/Management
2009 — 2013
Groupe ESC Troyes
Bachelor of Arts - BA, Tourism Management
2012 — 2013
Universidad del Turismo
Bachelor of Arts - BA, Food and Beverage Management
2009 — 2013
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