Eduardo Weindler

About Eduardo Weindler

Professional with over 15 years of experience in large multinational companies, leaders in their segments. Experience in project development of several types and levels of complexity. Strong technical background combined with outgoing and captivating personality, always pursuing customer satisfaction. Analytical skills and problem-solving orientation. Digital enthusiastic, committed and results driven.• Digital Orientation: Works in Digital Solutions team in close contact with innovative technologies, also participating in internal and external training and events to keep an up to date knowledge about new solutions that can drive business towards strategic goals. • Technical Background: Strong experience in automation solutions development using RPA technology, in addition to other programming languages such as C, C++, Java, VBA, SAP Scripting, API. Certified Developer and Solution Designer by Blue Prism. • Relationship & Communication Skills: Strong interpersonal relationship skills, with flexibility to adapt to different audiences, building strong partnerships. Excellent communication skills having given several trainings at GBS Academy. Acts as ambassador in DS team, onboarding new employees, participating in selection process and engaging the team in important topics.• Customer Focused: Acquiring customer trust based on sustainable solutions delivered with quality, consistency and excellence. Manages customer expectations through negotiation of priorities, always focused on strategic objectives and best use of available resources/capacity. • Operations & Quality Management: Experience of KPI’s analysis from different perspectives of operations. Works in order to support stakeholders to understand where the process can be improved and provide operational solutions.

Experience

1. Head of Techops Americas

   Siemens

   Nov 2025 — Present · Orlando, FL, US

   Leads a team of IT professionals across the Americas region in Digital Solutions area within GBS (Global Business Services), focused on operational excellence and supporting critical regional and enterprise technology applications- Directly manages team resources and personnel actions, including hiring, onboarding, performance evaluations, promotions, and professional development through mentorship, coaching, and structured feedback- Manages and optimizes technology solutions in Robotic Process Automation (RPA), Data Analytics, and Low-Code platforms to ensure high service availability, IT compliance, and operational efficiency- Oversees system maintenance, incident resolution, service requests, and service lifecycle management, ensuring continuous improvements and adherence to KPIs and SLAs- Provides technical guidance and expert support in IT operations, including RPA platforms (e.g, Blue Prism, UiPath), data analytics tools (e.g, Power BI, Snowflake, AWS), and IT service delivery methodologies such as ITIL- Drives innovation by introducing process optimizations and automation initiatives to improve efficiency and enhance operational performance- Collaborates with stakeholders to align team activities with regional goals, ensuring transparency, communication, and expectation management- Monitors and analyzes team performance, implementing corrective actions and driving best practices to achieve service quality and operational excellence- Fosters a growth-oriented environment by supporting skill enhancement and technical expertise development within the team- Champions initiatives to streamline processes and deliver innovative digital solutions aligned with Siemens Global Business Services strategy.

Education

• Babson College

  Leadership and Influence, Business

  2019 — 2019

• FITO - Fundação Instituto Técnológico de Osasco

  Técnico em Eletrônica

  2006 — 2009

• Centro Universitário do Instituto Mauá de Tecnologia

  Engenharia de Controle e Automação

  2010 — 2016