Eduardo Guerini
Escalation Management | Customer Success Manager | Customer Relationship Management, Problem Solving
- Role
- Senior Account Escalation Manager at ServiceNow
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Eduardo Guerini
Experienced Support Critical Accounts Manager with a demonstrated history of managing…
Experience
Senior Account Escalation Manager
Jun 2025 — Present · US
Education
Instituto Mauá de Tecnologia - IMT
Graduate, Project Management - PMI
2009 — 2009
Uninove - Universidade Nove de Julho
Bachelor, Computing Science
2000 — 2003
Skills
- Enterprise Software
- Itil Certified
- Business Development
- Saas
- Project Management
- Oracle E-Business Suite (Apps) R11 & R12
- Integration
- Business Intelligence
- Strategy
- Erp
- IT Service Management
- Account Management
- Enterprise Resource Planning (Erp)
- Software Project Management
- Crm
- Itil
- Management
- Business Process
- Oracle
- Cloud Computing
- Oracle Applications
- Oracle E-Business Suite
- Oracle Database
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