Eduardo Talledo
Global Corporate Senior Coordinator at AIG
- Role
- Global Corporate Senior Coordinator at AIG
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Eduardo Talledo
Experienced Assistance Travel Coordinator with a demonstrated history of working in the Travel insurance industry. Skilled, Team Building, Contact Centers, Spanish. Strong healthcare services professional. ensure clients are in the best hands while traveling abroad. act with speed, composure, compassion and knowledge to solve problems and the work I do every day is the heart our business. Coordinate the management of each file travel emergencies. with a Associate’s Degree Computer Systems Technology from MTI COLLEGE OF BUSINESS AND TECHNOLOGY-HOUSTON, TX.
Experience
Global Corporate Senior Coordinator
Jan 2019 — Present · US
AIG Travel provides medical assistance helping millions of travelers solve problems and manage risk worldwide. As Global Corporate Senior Assistance Coordinator my duties include: Make assessment and filing of claims, add new service providers database actively cooperates in finding new medical providers, collaborating in the process of training new employees and assist in any aspect of the operation that requires resolution. Assist clients in analyzing their requests in order to provide adequate service. Use appropriate resources to provide referrals to clients according to their requests. o Make arrangements to assistance or medical evacuation using suitable suppliers according to the standards of the medical department o Monitor the status of patients and regularly reports the situation to the family and / or fellow travelers of the insured. o Assist clients in analyzing their requests in order to provide adequate service. o Select the relevant search results and, assist the client by providing available services. o Coordinate the management of each file travel emergencies, flight cancellations, flight delays, trip interruptions and cancellations. o Provide customer service to insured travelers regarding: policy benefits, verification of coverage, claims and claims information. o Document the entire management of each case making sure to have the complete and accurate information. o Send and receive e-mails. o Provide telephone translation services and document translation services.
Education
MTI COLLEGE OF BUSINESS AND TECHNOLOGY-HOUSTON, TX
Associate’s Degree, Computer Technology/Computer Systems Technology
2000 — 2002
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