Eduardo Martinez

About Eduardo Martinez

I’m an HR Operations professional with a background in recruiting and a growing focus on process improvement, HR systems, and workflow automation. My career started in full-desk recruiting, where I learned to align talent strategy with business needs, move quickly, and build strong partnerships with both leaders and candidates.Today, as an HR Coordinator at Universal Studios Hollywood/NBCUniversal, I support employees, leaders, and union partners while helping modernize and streamline how HR services are delivered. I work closely with multiple union locals — including L11, L40, L174, L399, L724, L768, Local B-192, and AGVA — navigating contracts, resolving concerns, and fostering strong labor relationships in a complex, fast-paced environment.In addition to day-to-day HR support, I’m especially interested in improving how HR processes work behind the scenes. I’ve taken on projects that help organize requests, streamline workflows, and bring more structure to how information and documentation are managed. I enjoy identifying gaps in processes and finding practical ways to make them more consistent and efficient- Key areas of impact include- Serving as a primary HR contact for employees and leaders, resolving issues with a strong service mindset- Managing full-cycle HR operations including onboarding, offboarding, transfers, payroll corrections, and compliance- Partnering cross-functionally to improve HR processes and service delivery- Using data and reporting to support informed decision-making- Leading initiatives that increase efficiency, visibility, and structure within HR operations- Building automated workflows and internal tools to modernize HR processesI’m passionate about creating HR environments where systems make sense, processes scale, and people feel supported. Long term, I’m focused on growing within HR Operations and HR Technology, contributing to more strategic, data-informed, and digitally enabled people functions.If you’re interested in HR operations, people systems, or improving how HR delivers value to the business, I’d love to connect.

Experience

1. Human Resources Coordinator

   NBCUniversal

   Aug 2023 — Present · Los Angeles County, CA, US

   Manage end-to-end HR processes — onboarding, offboarding, transfers, payroll corrections, I-9 compliance, and final pay — ensuring accuracy and compliance with union agreements, company policies, and state/federal regulations- Partner with Labor Relations and production leadership to navigate sensitive workforce transitions, upholding fairness and policy alignment in a unionized environment- Support over eight union locals (L11, L40, L174, L399, L724, L768, Local B-192, AGVA), ensuring compliance with collective bargaining agreements- Deliver HR data insights, reporting, and dashboards to Directors through EVPs, providing decision-ready analytics to senior leadership- Lead initiatives to streamline HR operations, including automation of workflows and creation of standardized reporting using Microsoft 365 tools- Collaborate cross-functionally with HR, Finance, and Compliance to align data, standardize processes, and safeguard sensitive employee information- Conduct data quality reviews and troubleshooting of HR transactions, ensuring process accuracy and compliance with internal and external requirements- Partner with corporate HR Ops to ensure alignment on payroll, HRIS, and LOA processes- Supported the rollout of new HR programs and initiatives, bridging gaps between the park and corporate HR teams- Assisted in developing SOPs and tracking HR data to improve organizational efficiency and reporting accuracy- Contributed to Workplace Concern Report implementation, including QR code functionality to capture Employee Relations, Safety, and Guest concerns- Conducted venue walks to increase HR visibility and foster stronger connections with frontline teams- Collaborated with HRBPs and managers on process improvement projects that strengthened communication and operational excellence.

Education

• California State University, Northridge

  Minor, Entertianment Media Management

  2016 — 2021

• California State University, Northridge

  Bachelor Marketing , Arts, Entertainment, and Media Management

  2016 — 2021