Eduardo Luna
Information Technology Technician
- Role
- Field Service Technician at Vivint
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Experience
Field Service Technician
Mar 2024 — Present · US
Provided on-site technical support and troubleshooting for security, home automation, and energy management systems.Installed and configured security cameras, smart locks, thermostats, and other smart home devices for residential and commercial clients.Conducted system inspections, maintenance, and repairs to ensure optimal performance and customer satisfaction.Collaborated with sales teams to assess customer needs, recommend appropriate products and services, and provide post-installation support.Managed inventory levels, ordered replacement parts, and maintained accurate documentation of service activities and equipment installations.Trained customers on the use of Vivint\'s technology platforms, including mobile apps and web interfaces, to empower them to manage their systems effectively.Ensured compliance with company policies, industry regulations, and safety standards during all service operations.
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