Edricia V.

Onsite Training Associate @athenahealth

Atlanta, GA, US

Act as the primary point of contact for clients during athenaNet go-lives, ensuring a smooth experience and supporting internal staff as needed.* Provide both in-office and remote support, including mock go-lives, pre-live setup, and end-user training to promote best practices.* Conduct onsite and virtual training sessions, along with personalized coaching, to facilitate client adoption and workflow optimization.* Manage travel logistics independently, with a willingness to travel within the U.S. and its territories weekly, including occasional weekends and holidays.* Collaborate with internal teams to deliver training and ensure project milestones are achieved.

Rasmussen University

Bachelor's , Healthcare

Rasmussen College

Associate's Degree, Health Information/Medical Records Technology/Technician

Theodore Roosevelt

Diploma, Academic Studies

In Training College

CPT, Certified Phlebotomy Technician

Everest Institute

CMAA, Certified Medical Administrative Assistant