Edriberto Soto

Isr Bilingual @QXO

Seattle, WA, US

Help contractors with the right Roofing & Siding products for their homes or projects.• Address and resolve service concerns, should they arise.• Provide excellent customer service using professional communication skills.• Set delivery dates for materials • Maintain customer relations through phone goodwill to existing customers.• Negotiate price levels to maintain a competitive position in the marketplace.• Use expert product knowledge to upsell the customer appropriately.• Communicate daily with customers regarding orders, shipping, customer concerns, and general inquiries to ensure customer satisfaction.• Entering sales orders, accepting payment, and applying it to the appropriate customer count.• Assisting customers with purchasing.• Developing new sales opportunities through existing client base.• Positive attitude and team player.• Determining cuscustomer\'seds and recrecommendingpropriate products and solutions.• Arranging with the warehouse for customer pick up.• Excellent verbal and written communication and interpersonal skills.• Solid time management and prioritizing skills.Skills:• Applications / Software - Eagleview, CRM, Divalto (ERP), Agility • Product Knowledge - Residential / Commercial roofing and siding material.• Tapered Design