Edrees Kadirzada
Cybersecurity & IT Field Engineer | IBM System Services | CompTIA & Cisco Certified | Bridging Security, Infrastructure & Innovation
- Role
- System Service Representative at IBM
- Location
- Sacramento, CA, US
- LinkedIn followers
- 500 followers
About Edrees Kadirzada
Cybersecurity and IT professional with hands-on experience in enterprise hardware…
Experience
System Service Representative
Nov 2024 — Present
As a System Services Representative at IBM, I specialize in break/fix hardware support for enterprise clients, including Kaiser Permanente. My responsibilities include diagnosing and repairing Lexmark printers, servicing Lenovo and HP servers, and performing hardware repairs on PCs and laptops. I provide on-site technical support, ensuring minimal downtime and maintaining client satisfaction through timely, efficient resolutions.
Education
Western Governors University
Bachelor's degree
2023
Brightwood College
Associate's degree
2015 — 2016
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