Edouard Reveil
Customer Success Manager @Weezevent
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WORK HISTORY
Customer Success Manager @Weezevent
Paris, FR
Managing a portfolio of approximately 40 B2B clients, generating over €850K in revenue.Enhancing product features by collaborating with technical teams, reporting bugs, and suggesting improvements.Ensuring client satisfaction and driving contract renewals.Delivering cashless payment, ticketing, and access control projects.Negotiating and securing 1- to 3-year contracts in a highly competitive marketSupervising on-site technical teams and providing client reportsCollaborating closely with development teams, product owners, sales, finance, and operations.Reporting directly to CSO
EDUCATION
Clermont School of Business
Master's degree, Marketing
SKILLS
ABOUT EDOUARD REVEIL
Dedicated Customer Success Manager with a passion for fostering strong client relationships and driving business growth. With almost 3 years in a SaaS company, I have a proven track record of enhancing customer satisfaction and retention. Successfully maintain my portfolio satisfaction level at 100 %. My portfolio represents 40 clients, 850 K€ + turnover. I believe in proactive communication and personalized solutions to ensure customers achieve their desired outcomes. I\'m always eager to connect with fellow professionals and explore opportunities to drive customer success. Let\'s connect!
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