Edna Lopez
Project Manager 2 @ Nordstrom | PMP Certified
- Role
- Project Manger 2 at Nordstrom
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Edna Lopez
At Nordstrom, my role as Project Manager 2 harnesses my PMP certification and deep-seated…
Experience
Project Manger 2
May 2022 — Present · Seattle, WA, US
Program & product owner/manager responsible for a $1M program budget for product image optimization, specifically focused on using imagery to reduce returns by 10% and increase conversion by 5%- Conduct market research and analyze customer feedback to identify and address product gaps, resulting in a 10% increase in engagement for Nordstrom’s video content, which is directly tied to conversion to sale-Delivered a strategic product roadmap and meticulously groom the backlog each quarter, ensuring alignment with our product management team’s vision and objectives- Owned the redesign of our internal image testing program, meticulously evaluating diverse visual assets to ensure they resonate with our customers’ desires throughout their shopping journey- Transformed the Online Photography Council, enhancing processes, collaboration, team dynamics, intake procedures, communication, & strategic decision-making regarding permissible online imagery- Continuous collaboration with the customer research insights team to analyze online performance of imagery and videos, translating insights into actionable tests to meet customer demands- Program Manager for our top sales events (Anniversary & Holiday), collaborating with buying teams & ensuring timely completion of all tasks, providing ongoing weekly progress reports to leadership, and issue/bug resolution.o Achieved 100% completion two weeks before the Cyber launch, a milestone previously unattained.o Successfully maintained 100% completion throughout the Holiday sale
Education
The Masters School
High School Degree
2007 — 2011
Saint Louis University
Master of Business Administration (M.B.A.)
2015 — 2016
Saint Louis University
Bachelor of Business Administration (B.B.A.)
2011 — 2015
Skills
- Event Planning
- Spanish
- Analysis
- Microsoft Excel
- Powerpoint
- Leadership
- Marketing
- Accounting
- Social Media
- Microsoft Powerpoint
- Microsoft Word
- Paciolan
- Teamwork
- Archtics Ticketing System
- Research
- Customer Service
- Microsoft Office
- Public Speaking
- Data Analysis
- Time Management
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