Edna Wischkaemper

About Edna Wischkaemper

e•••@peopleandsuccess.comCell:(80••••••44Bilingual professional (E/S) with more than 20 years of corporate experience in the fields of IT, Business Analysis, Consulting, Development and Delivery of customized solutions for Performance Improvement. I have been helping companies from different industries and sizes, improve performance and produce measurable results by improving the performance of their processes and their people. As a Certified professional I customize solutions considering the following competencies:• Accountability• Adaptability• Attitude• Change Management• Communication• Conflict Resolution• Creative Thinking• Customer Acquisition• Customer Experience• Decision Making• Diversity• External Awareness• HR Management• Initiative• Influence• Interpersonal Skills• Leadership• Management Controls• Professionalism• Results Oriented• Stress Management• Teamwork• Values• VisionBefore joining the Consulting and People Development industry, I worked in the Information Technology field as a Systems Engineer and Analyst which gave me the acumen to understand the processes within an organization and identify areas of improvement that produce significant ROI. I have been a guest speaker in a variety of events for Spanish and English audiences in the United States, South America, and Central America.

Experience

1. Bilingual Performance Consultant

   Dale Carnegie Training

   Jul 2011 — Present

   Dale Carnegie partners with middle market and large corporations, as well as organizations, to produce measurable business results by improving the performance of employees with emphasis on leadership, sales, team member engagement, customer service, presentations, process improvement and other essential management skills. Recently identified by The Wall Street Journal as one of the top 25 high-performing franchises, the Dale Carnegie Training programs are available in more than 25 languages throughout the entire United States and in more than 75 countries. Dale Carnegie includes as its clients 400 of the Fortune 500 companies. Approximately 9 million people have experienced Dale Carnegie Training. Specialtiestraining, business training, team member engagement, leadership development, sales effectiveness, sales management, customer service training, presentation effectiveness, process improvement, corporate solutions, training programs, training modules

Education

• Universidad de Los Andes

  Finnancial Analysis

  1997

• Universidad

  Systems Engineer

  1987 — 1993

Skills

• Employee Training
• Leadership
• Team Building
• Training Delivery
• Customer Service
• Coaching
• Process Improvement
• Executive Coaching
• Business Development
• Sales Management
• Organizational Development
• Public Speaking
• Management Development
• Employee Engagement
• Sales
• Management Consulting
• Leadership Development
• Training
• New Business Development
• Analysis
• Business Process Improvement