Edna Bille
Community Support Worker @Pacific Coast Community Resources Inc
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WORK HISTORY
Community Support Worker @Pacific Coast Community Resources Inc
BC, CA
To assist in implementing and writing up personal planning for everyone in conjunction with the Coordinators/Managers, the family, and other professionals >To record relevant information in the individuals, the staff, and any other communication books >To report immediately to the Coordinators /Managers any lapse in community standards of care, health, and safety concerns, whether the occurrences were voluntary or involuntary >To be responsible for relaying information, writing, and checking communication books, and keeping all information up-to-date >To be responsible for proper financial record keeping and accounting for petty cash >Communicating with the individuals\' families as required >To record any encounters with people in the community who could form future friendships with an individual >To relate to individuals in a caring, positive manner, which promotes feelings of personal worth and dignity >To focus on the developmental potential, which acknowledges the individual\'s rights to self-determination and privacy
EDUCATION
Rivers State University of Science and Technology
Bachelor's degree
Vancouver Island University
Master of Business Administration - MBA
Captain Elechi Amadi Polytechnic
National Diploma
ABOUT EDNA BILLE
Hello, Have you been scrolling through LinkedIn and noticed there are lots of freelancers who promise you the world, but never delivers? Well this is not one of those profiles! I\'m Edna, A self-motivated professional that thrives on innovation and overcome challenges, learning new skills and encouraging growth in those around me. I specialize in customer experiences as this is the bedrock of any successful business. When a customer is satisfied be rest assured that you will get more referrals from that person. My utmost priority is getting a customer\'s complaint resolved and putting a smile on their face. When my clients win, I win. My skills: •Outstanding Customer Service •Technical Support Agent •Email Support •Data Analyst •Virtual Assistant •Research •Organized •Professional Voice •Familiar with Slack as Zoom •Problem Solver •Attention to Details •Quick Learner •Familiar with Hubspot •Familiar with Zendesk and Trello •Great Communication Let\'s talk on how I can move your business to the next level. Thank you.
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