Edmond Kuan

About Edmond Kuan

As a Managing Principal at Eight Inc, I lead a global team of designers, strategists, and storytellers who create innovative and immersive design solutions for clients across different industries and markets. With over 17 years of experience in the design field, I have developed core competencies in creative direction, concept development, design strategy, user experience, brand experience, route-to-market design, retail design, residential design, and product design. My passion is to design experiences that are human-centered, purpose-driven, and emotionally engaging. I have worked with brands such as Apple Inc, Zales & Kay Jewelers, Cast Jewelry, Brilliant Earth, Chick-fil-A, Ghirardelli, Medmen, Kohl’s, Tumi, Westin Hotels, Albertsons, and Maserati to deliver impactful and lasting design outcomes across different channels and platforms. I am always eager to learn new skills, explore challenges, and collaborate with diverse and inspiring partners. My mission is to use design to catalyze positive change and innovation worldwide.

Experience

1. Managing Principal

   Eight Inc

   Jan 2007 — Present · San Francisco, CA, US

   Exclusive corporate collaborations with executive teams to rethink and execute complex design strategies and develop future-thinking solutions to maintain sector supremacy.Apple Inc, Zales & Kay Jewelers, Cast Jewelry, Brilliant Earth, Chick-fil-A, Ghirardelli, Medmen, Kohl’s, Tumi, Westin Hotels, Albertsons, and Maserati. Developed continuing partnership with Apple for over 17 years on all branded retail channel-related program development and implementations. Development of all new product launch events since the introduction of the iPhone. Our route-to-market accounts for 65% of Apple’s annual revenue, with over route-to-market touchpoints worldwide.Re-invention and reimagined the Ghirardelli Chocolate experience at the world-famous Ghirardelli Square in San Francisco. It was the first renovation in over 100 years, bringing the San Francisco landmark into the new century. Increased sundae throughput by over 300% and chocolate square retail sales by 200%, leading to more significant customer satisfaction that is now being implemented throughout the brand. Created the store of the future model for Albertsons, a transformative place for customer experiences that go beyond simply supplying essentials. A fully net positive and sustainable ecosystem that pushes the brand to become a destination for everyone. Enhanced and identified areas where Zales Jewelers needed to revolutionize to become a category leader. A new ground-up concept store for the Signet brand opened in Houston, Texas. A complete transformation of the shopping experience was tested and deployed.

Education

• University of Toronto

  Bachelor