Edmond Shao

About Edmond Shao

Product Manager at Microsoft Azure focused on building internal cloud platforms that improve efficiency, scalability, and operational reliability.I specialize in highly technical product environments where strong collaboration between engineering, infrastructure teams, and program management is required. My work has centered on designing systems and processes that simplify complex operational workflows while driving measurable business impact.At Azure, I co-own VM Central, an internal platform used by product managers and service owners to manage VM capacity planning, billing readiness, and service launches. I’ve led multiple initiatives that replaced manual operational processes with scalable productized systems, improving onboarding speed and reducing operational overhead.Key impact areas include:• Delivered $15M+ in annualized infrastructure cost savings through efficiency initiatives• Built internal platforms used by 500+ monthly users across Azure teams• Reduced VM onboarding timelines from multi-week manual workflows to predictable two-week SLAs• Led migrations and infrastructure optimization efforts impacting 45K+ storage accountsPrior to Microsoft, I founded an early-stage consumer product venture, designing and launching a UV-C self-cleaning water bottle and coordinating manufacturing and distribution.

Experience

1. Technical Product Manager Ii

   Microsoft

   Sep 2025 — Present

   Co-own VM Central, an internal Azure platform with ~500 monthly active users that supports VM capacity planning, billing readiness, and launch workflows for Azure services• Led the migration of VM onboarding workflows from manual Excel and ICM processes to a centralized self-serve platform, reducing operational overhead and eliminating manual data entry errors• Reduced VM onboarding readiness timelines to ~2 weeks by redesigning a multi-week operational process and introducing defined SLAs and a predictable onboarding cadence• Scaled VM onboarding capacity by onboarding and training vendor support teams to handle batch onboarding requests, enabling growth without increasing PM workload• Defined and implemented core product metrics including MAUs, onboarding volume, and operational cost savings, building Power BI dashboards to track adoption and product impact• Led cross-team execution to automate Release Date workflows, replacing fragile manual processes with a service-backed system that improved reliability and usability• Delivered $10.6M in annualized infrastructure savings by leading the migration of ~45K Geneva storage accounts, reducing cost per GB by 23.3%• Delivered an additional $5.2M in annualized savings through cost optimization initiatives including internal efficiency recommendations and Azure API Management improvements

Education

• Stevenson High School, Lincolnshire, IL

  High School Diploma

• New York University

  Bachelor of Arts - BA