Edison Yun Fai Chow

Operational Excellence Junior Analyst @Lloyds Bank

London, GB

Oversee day-to-day activities of ITS Operations, maintaining workflows, meeting quality standards, and adhering to deadlinesMakes a variety of decisions, in accordance with established processes, appropriate service standards, practices and procedures, and suggests continuous improvements to new and existing processes, procedures, and systems in order to improve efficiencyProvides input to thought leadership reports/papers in my field of knowledge, and conducts research and analysis while providing technical advice and guidance to the Operational Excellence teamDefines and documents standards and reusable approaches within my own area of responsibilityEnsures compliance to the Group\'s policy and procedures, and where appropriate, takes action to ensure the Bank\'s business is protected at all times

Bradfield College

GCE - Advanced Study

UCL

BSc Information Management for Business