Eric Difebbo
Sr. Director | Chief of Staff - CONNECT NEXUS (Change Mangement | PMO)
- Role
- Sr Director Chief of Staff - Connect Nexus (Change Management Pmo) at Comcast
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Eric Difebbo
Experienced leader in Product, Engineering, and Operations with a demonstrated history of developing and sustaining multiple platforms. IP Video and Network Operations/Engineering, Product Development, Systems Engineering, Systems Integration, Systems Administration, Metro Ethernet, and DOCSIS/RF.
Experience
Sr Director Chief of Staff - Connect Nexus (Change Management Pmo)
Sep 2022 — Present · Philadelphia, PA, US
Responsible for providing strategic leadership and executive oversight focused on sustained operations for National Change Management team(s) associated to Commercial/3rd Party, CORE, DAA/ACCESS, and Data Center Networks with Customer Experience, Network Reliability and Zero Sev 1’s as a guiding north star objective. In parallel, drive development discussions with senior leadership around an updated tooling lifecycle supporting National Change Management and Automation. Hold teams accountable to determined goals and deliverables and take them along on the journey to automation and advanced ticketing platforms. Expected to optimize existing operations, processes, legacy tools, and structures as well as driving senior level interactions, divisional relationships, escalations, and deliverables associated to sustained operations and roadmap goals.
Education
Drexel University
Computing Technology
2003 — 2007
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