Edgar Talavera
Contact Center management, Business Process Outsourcing, performance acceleration, customer service & sales leadership, quality assurance, customer care strategy, AI and automation call shed transformation.
- Role
- At & T at AT&T
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Edgar Talavera
I\'ve spent 19 years figuring out what makes contact centers actually work — not just hit…
Experience
At & T
Present
Education
Miami Dade College
Computer Science
Miami Dade College
Business Administration and Management, General
2015 — 2019
Skills
- Microsoft Word
- Interviewing Skills
- Access
- Quality Assurance
- Public Speaking
- Microsoft Excel
- Powerpoint
- Management
- Sales Management
- Project Management
- Event Planning
- Leadership
- Customer Service
- Quality Management
- Microsoft Office
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