Edgar S.
Customer Success Manager (previously Technical Account Manager) for at Salesforce Tableau
- Role
- Customer Success Manager at Tableau
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Edgar S.
Ask people who know me well and I believe they would talk about my ability to rally people to collaborate to solve problems. I hope they also would mention my troubleshooting skills and passion for customer service. My successes in these areas have come in a blend of technical and client facing roles in the business technology and managed application services, leading personnel who equal and beat established objectives and standards.I also have a strong ability to manage tasks from initial planning to final delivery.Areas of Expertise: Relationship Management | Account Management | Program Management | Project Management | Cross-Functional / Matrixed Client Team Management | Peer Mentoring.Fluent in Spanish and English. ITIL V4 Foundation Certified (Aug 2019)
Experience
Customer Success Manager
May 2024 — Present · Baltimore County, MD, US
Transition from Technical Account Manager
Education
Loyola University Maryland Sellinger School of Business and Management
Master of Business Administration - MBA, Information Systems and Decision Sciences
Universidad de Puerto Rico
Bachelor of Science - BS, Industrial Engineering
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