Edgar Echevarria
Program Manager
- Role
- Program Manager at ADP
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Edgar Echevarria
Committed Project Manager professional with domestic and international experience and proven record of team improvement, efficient use of resources and application of project management methodology. • Direct experience in all aspects of information systems implementation, cross-functional team management, customer support delivery and process improvement. • Results-driven, creative and problem-solver during planning, execution and completion of project phases under resource and time constraints.• Energetic individual with excellent communication and interpersonal skills to interact effectively with clients, sales staff, technical/engineering and management teams.Specialties: Specialties include: Project Management: Project Life Cycle implementation; System Implementation: Product Deployment, Technical Training and Support; Account Management: Experience in building and delivering Customer Experience; Customer Support: Leadership in Technical Customer Support.
Experience
Program Manager
Jan 2023 — Present · Charlotte, NC, US
Education
Villanova University
Green Belt, Sig Sigma Green Belt Program
Florida International University
BS, Computer Science
Nova Southeastern University
Master of Business Administration (MBA), Process Improvement
2013 — 2015
Project Management Institute
Project Management Professional (PMP), May 2011
Skills
- Software Project Management
- System Deployment
- Problem Solving
- Documentation
- Project Planning
- Process Development
- Integration
- Project Portfolio Management
- Team Management
- Planning
- Business Analysis
- Vendor Management
- Healthcare IT
- Troubleshooting
- Cross-Functional Team Leadership
- Management
- Six Sigma
- Requirements Analysis
- Ms Project
- Account Management
- Customer Relations
- Team Leadership
- Healthcare Information Technology (Hit)
- Business Process Improvement
- Healthcare
- Customer Service
- Deployment
- Project Management
- Project Implementation
- Process Improvement
- Pmp
- Software Development
- Healthcare Information Technology
- Software Implementation
- Software Documentation
- Sdlc
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