Edgar Brian Bundalian
Founder & CEO @Goodman Tech
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WORK HISTORY
Founder & CEO @Goodman Tech
Taguig, PH
Founder & Managing Partner at Goodman Tech BPO, a Philippines-based outsourcing firm providing overqualified offshore teams for IT MSPs and healthcare organizations across North America. I am based in Toronto, with our delivery and operations team based in the Philippines.I lead company strategy, client acquisition, and partner development, while overseeing offshore operations—including hiring, training, and service delivery—from our BGC, Taguig office.Key focus areas include IT service desk/MSP operations and healthcare back-office support (Medical Virtual Assistants), with an emphasis on quality, accountability, and long-term client partnerships.
EDUCATION
triOS College Business Technology Healthcare
IT, Network Specialist
University of Santo Tomas
Bachelor of Science (B.S.), Electrical and Electronics Engineering
ABOUT EDGAR BRIAN BUNDALIAN
I’m the Founder & CEO of Goodman Tech BPO, providing dedicated, senior, MSP-trained professionals to scale IT operations and healthcare back-office execution—governed from Canada and delivered from the Philippines.We operate across two core verticals:IT Outsourcing for MSPs (Service Desk + Professional Services)We provide one-to-one dedicated engineers for L1–L3 support and Professional Services, including project coordination, infrastructure deployments, migrations, documentation, and operational support aligned to MSP tools, SLAs, and delivery standards.Healthcare Operations & Clinical Back-Office SupportWe provide dedicated resources across three healthcare operations tracks:Visit Management: scheduling, receptionist/phone handling, patient/facility/provider coordination, insurance verification, route mapping, charting support, prior authorizations, referrals, medication refill coordination, DME coordination, and clean bill checking.RCM & Provider Credentialing: coding/billing support and provider credentialing workflows.Healthcare HR & Recruitment Operations: recruitment and onboarding, HR/admin support, and healthcare operations project coordination.Our model is deliberate: dedicated one-to-one delivery. Your resources are not shared across accounts—they operate as an embedded extension of your team with clear ownership, documentation, and accountability.If you’re looking to scale operations without sacrificing quality, control, or client experience, I’m open to connecting.
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