Edgar Zeferino

Internet Sales Specialist @Flow Automotive Companies

Winston-Salem, NC, US

Walk customers through customizing quotes, build profiles, and cultivate ideal vehicle or service experiences. Guide customers through the options to purchase a vehicle digitally and remotely.Able to multi-task between, Live ContactAtOnce Chats, Inbound Internet Leads, Text messages, Phone Calls and Emails.Engage both the customer and managers within 45 dealerships. Building profit through E - Commerce. Accountable for bringing foot traffic to the dealerships, by providing customers with figures, confirming price quotes and allowing store to finalize deal in store. Average 100 sold vehicles per month.Top Agent after 4 months of being hired, and have been top performer since then.Top Sales Rep in the Online Sales Department after 4 months of hire. Recognized by the VP of operations for having record of most sold appointments and appointments set in the history of the department.Follow through on opportunities in a timely manner and according to daily work plan. Ability to master digital communication and customer management platforms. Strong critical thinking and problem solving skills. Provide exceptional customer care, brand experience, and transparent communication.

Career Center WS

Credits Towards Auto Technician degree

Mt Tabor High School

High School/Secondary Diplomas and Certificates