Edgar-Aaron F.

About Edgar-Aaron F.

Molded by many years of IT management, to become an acknowledged technology leader & responsible IT professional with expertise in infrastructure, support & team/project management, technical documentation, vendor relation to address the changing & challenging business needs.Key competencies include:• IT Leadership. Effectively translating & incorporating strategic objectives into a technology roadmap. Possessing a deep understanding of AE business processes, system platforms & infrastructure architecture to further grow their development. • Technical Acumen. Exercising sensible business judgments & collecting information to make an informed decision while adhering to external & internal policies• Technology Management. Given a budget to manage IT resources & prioritize technology initiatives. Plan for technology growth & oversee IT’s technology portfolio (IT services, servers, desktops, laptops & mobile devices). • IT Staff Administration. Facilitating staff meetings, presentations & training sessions to assist staff in the understanding & the effective use of technology. • Results Oriented. Proven ability to provide technology solutions to meet key business objectives.• Establishing Standardization. Accomplishing measurable benefits within the IT infrastructure - producing internal IT processes to become streamlined.• Governance. Demonstrated skills in establishing controls to manage assets & resources to lower ROI & improve SLA agreements. Specialties:• IT Operations, Project Management & Delivery • Customer Service / SLA • Helpdesk Administrator • Recruiting/Training New IT Staff & Mentoring Existing Staff • Team Building • Needs Assessment • IT audit & compliance • Vendor management • Obtaining competitive prices from suppliers to ensure cost effectiveness

Experience

1. Co-director of Information Technology - Operations

   Thornton Tomasetti

   Jul 2021 — Present · New York, NY, US

Skills

• Strategic Planning
• Vpn
• Vendor Management
• Windows 7
• Troubleshooting
• IT Service Management
• Active Directory
• Xp
• Windows Server
• Hardware
• Leadership
• Architecture
• Structural Engineering
• Infrastructure
• Windows
• Management
• Project Management
• IT Management
• Laptops
• Social Media
• Office 2010
• Technical Support
• Microsoft Exchange
• Business Process
• Vmware
• Group Policy
• Data Center
• Help Desk Support
• Blackberry Enterprise Server
• Numara Footprints
• Customer Service
• Information Technology
• Budgets