Ed Emery

Service Consultant Technical Team Lead @Visa

Basingstoke, GB

Technically lead team of 7-8 people• Design, maintenance and support of VISA’s third-party products across distributed environment: o BMC Control-M v7 (AIX, Dedicated Oracle DB, HACMP Cluster)o Sterling Connect:Direct v4.1 (AIX and Solaris)o IBM Sterling File Gateway (AIX)o CA SiteMinder r12 (Windows)o CA Federation Manager r12 (Windows)o Sun/Oracle Java DSEE v6.3 and 11g LDAP (Solaris and Windows)o IBM TDS v6.2 and v6.3 LDAP (AIX)• Design, install, test, document and implement minor patches to major upgrades• Providing 2nd and 3rd line support to 24/7 Operations team • Korn shell and Oracle SQL scripting• TLS/SSL certificate maintenance; request, creation and install on all products supported• Provide problem-solving and innovative ideas for the products supported• Network connection troubleshooting• Ensuring product set remain PCI-DSS compliant• Create, update and review Operations’ documentation and procedures• Change control utilising Remedy• ITIL/ISEB and PRINCE2 foundation certified