Eddy Knipfer

About Eddy Knipfer

I am an accomplished and performance-driven Senior Program/Project Governance and Infrastructure manager with multifaceted experience in application development, DB and infrastructure management, IT operations, project/program management, and IT Service Delivery Management. I possess a proven track record in driving enhancement volume through prioritizing key business initiatives, spearheading multi-million, multi-phase technology projects, and implementing application upgrades with new vendors. I contribute to company success by utilizing exemplary leadership, technical, and communication skills to define, drive and execute strategic vision.Agile, Kanban, Scrum and Waterfall SDM || Project, Program and Portfolio Management RFP Development, SOW Management || RTO, RPO Development and Management Team Oriented Management || Mentoring, Team Development Business Relationship Development || Vendor, Contract Management DBMS Management, Kafka Data Streaming || Conversions / Migrations Program ManagementOperations and Infrastructure Management || Disaster Recovery and Business Continuity Problem Resolution, Incident Management || ITIL, Change, CMDB ManagementBI, AI and Data Warehousing || SOX, PCI, PCNI, HIPAA Oversight Data Center Colocation Program Management || IT Service Delivery ManagementConversion / Migration Management Frameworks

Experience

1. Sr Project Program Manager, Project Governance Conversions

   GlobalLogic

   Jan 2026 — Present

   Providing Lead Consulting Project/Program governance to Fortune 500 clients in the Telecommunications Industry including conversions, migrations, operations and other large project initiatives. • Creation of multiple Conversion Defect Management Frameworks that outlined and defined processes and strategies associated to conversion activities, issue/defect management, support models, defect workflows and SLA definitions and agreements. • Definition/design of Conversion Daily reporting scorecards, and • Lead Management of Database Performance, Stability and Capacity related DB issues

Education

• Texas A&M University

  B.S

Skills

• Data Warehousing
• Data Center
• Project Management
• Databases
• Project Planning
• Software Project Management
• Crm
• Itil
• Information Technology
• Telecommunications
• Sarbanes-Oxley
• Oracle
• Requirements Analysis
• Leadership
• Process Improvement
• Business Intelligence
• Software Development
• Db2
• Vendor Management
• Enterprise Software
• Sql
• Microsoft Sql Server
• Mainframe
• Internal Communications
• Strategic Planning
• Database Design
• Integration
• Quality Assurance