Eddy Cardella
IT Service Delivery Manager @ACCO Brands
Lisle, IL, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2013 — Present
IT Service Delivery Manager @ACCO Brands
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Lake Zurich, IL, US
EDUCATION
N/A
DePaul University
Business Administration and Management, General
SKILLS
Service DeliveryManagementBusiness ProcessProject ManagementSlaHelp Desk SupportItilService DeskTelecommunicationsIT ManagementIT Service ManagementProcess ImprovementIntegrationProject Portfolio ManagementPmoPmpLeadershipVendor ManagementIT StrategyData CenterOutsourcing
ABOUT EDDY CARDELLA
Process oriented leader with proven track record leading teams and partnering with vendors to meet SLA targets and customer satisfaction. Background includes ITIL, project management, program management, problem management, knowledge management, process improvement, and people manager.
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