Eddie Tong
Leadership, Banking, Electronic Payment Solutions. Payments Analytics, Revenue Recovery, Chargeback Reduction & Prevention
- Role
- Enterprise Business Development Manager at Chargeback Gurus
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
About Eddie Tong
Specialties: Key account management, New account development, Client needs assessment, Contract negotiations,Strategic/Competitive Planning, Talent Sourcing, Real Estate buy, sell and property management, Sales management, Marketing, Budgeting, Integrity, Coaching, Associate development, Influence, Quality customer service, and recognition. Speak Teo-Chew, Mandarin, Cantonese, Vietnamese and English languages.
Experience
Enterprise Business Development Manager
Aug 2024 — Present · Bellevue, WA, US
Every Chargeback Tells a StoryChargeback Gurus helps merchants thrive in a very complicated payments ecosystem. Combining payments and chargeback data with expert analytics, our specialty is understanding consumer behavior from the payments and chargeback data, and identifying root causes of true fraud, friendly fraud, and merchant error. We then use this information to recover revenue, reduce exposure to chargebacks and to help merchants improve overall customer satisfaction.My focus is business development, which includes enterprise sales, developing and nurturing our partner programs, and developing service differentiation.
Education
Central Washington University
BA, Business Management
1996 — 1998
Edmonds College
Associate's, Business Management
1994 — 1996
Skills
- Investments
- Business Development
- Strategy
- Portfolio Management
- Mergers
- Contract Negotiation
- Selling
- Loans
- Performance Management
- Crm
- Analysis
- Marketing
- Coaching
- Credit
- Executive Management
- Business Planning
- Operations Management
- Strategic Planning
- Budgets
- Finance
- Cold Calling
- Training
- Customer Satisfaction
- New Business Development
- Customer Retention
- Customer Service
- Banking
- Risk Management
- Relationship Management
- Business Visas
- Small Business
- Sales Management
- Time Management
- Management
- Team Building
- Sourcing
- Vendor Management
- Sales
- Real Estate
- Negotiation
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