Ed Diaz

Sales | Leader Development | US Army Combat Veteran | Veteran Mentor

Role: Customer Success Manager at Grainger
Location: Phoenix, AZ, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Ed Diaz

I am a leader, mentor, and trainer with deep experience providing leadership, talent management, and strategic vision for medium and large sized organizations. I thrive in building, training and leading multi-disciplined teams. I’m effective at implementing and managing organizational change under stressful conditions. My record shows that I elevate productivity, efficiency, and profitability through skillful development of junior leaders and working in a cross functional environment. I am passionate about turning challenges into opportunities and to grow with a visionary organization. I love endurance mountain bike racing and any other adventures that can be had in the great outdoors. 20 Year Active Duty US Army Officer - Ranger, Sapper, Jumpmaster, Air Assault - and other stuff. Successful in leading big box retail store teams and leaders in high volume, high risk, and challenging retail markets Passionate about Talent Management, Leader Development, and everything and anything to do with establishing and leading a Values Driven Culture in my organizationIf you are a VETERAN seeking job opportunities or just want general transitioning advice please reach out to me at e••••••••@gmail.com. RLTW

Experience

Customer Success Manager
Grainger
Jun 2025 — Present · Cave Creek, AZ, US
Aerospace and Defense

Education

Central Michigan University
Master of Science (MS), Master of Science in Administration
US Army Command and General Staff College
Diploma, Staff Management and Development, Planning, and Operations
US Army Combined Arms Services and Staff School
Diploma, Presenting, Planning, Staff Integration
Northern Arizona University
Bachelor's degree

Contact information

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Work email
•••••@bit.ly
Personal email
•••••@•••••.com
Direct dial
+14•••••••86

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Current company

Razorpay

4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Ed Diaz

Experience

Customer Success Manager

Education

Central Michigan University

US Army Command and General Staff College

US Army Combined Arms Services and Staff School

Northern Arizona University

Find verified contacts for anyone on LinkedIn