Edd Fletcher

About Edd Fletcher

Passionate about solving complex problems through software development, particularly in the ERP space. Over the past decade, I\'ve designed and built solutions that streamline operations, improve efficiency, and create real value for businesses.One of my most impactful projects, SureShip, played a role in AIT’s acquisition, as the product I played a key role in developing became central to a larger company’s strategy to expand its products division. Now, I continue refining and enhancing these solutions, working closely with stakeholders to ensure technology aligns with business needs.I thrive on collaboration, adaptability, and finding creative ways to make software work smarter. Whether it’s optimizing shipping logistics, integrating systems, or developing new functionalities, I enjoy the challenge of turning business requirements into practical, high-performing solutions.In my spare time, I dabble in wood-working and enjoy developing my craft as a guitar player.

Experience

1. Senior Software Development Engineer

   Decision Resources

   Jan 2025 — Present

   Architect and develop scalable ERP solutions, ensuring optimal performance and integration with business processes.Design, build, and maintain shipping and logistics software, including solutions like SureShip that streamline operations.Optimize and troubleshoot complex system workflows to improve efficiency and reduce errors.Develop API integrations with carriers and third-party platforms to enhance ERP functionality.Ensure software scalability and security, aligning with industry best practices and company growth.Work directly with stakeholders to understand business challenges and translate them into software solutions.Provide technical guidance and support to end users, ensuring smooth adoption of new features.Lead training sessions for internal teams and external clients to maximize product effectiveness.Collaborate with cross-functional teams, including operations, sales, and IT, to align software with business needs.Act as a trusted advisor, delivering solutions that solve customer pain points and enhance operational efficiency.Mentor and support junior developers, fostering a culture of learning and collaboration.Analyze business needs to recommend software enhancements that improve efficiency and customer satisfaction.Ensure seamless product evolution, continuously improving functionality based on user feedback.Represent the company professionally, maintaining strong relationships with clients and vendors.

Education

• Midwestern State University

  BS, Computer Science

  2009 — 2013

• Capella University

  Master of Business Administration - MBA, Business Intelligence

  2015 — 2018

Skills

• Software Engineering
• Vb.net
• Sql Server Reporting Services (Ssrs)
• Query Writing
• Java
• Ibm Data Studio
• Html
• Xml
• Android Development
• Visual Basic
• Regular Expressions
• Business Intelligence
• Db2
• Databases
• C++ Language
• Mongoose Framework
• Ssrs
• Sql Server Management Studio
• C++
• Customer Service
• Perl
• Software Documentation
• Microsoft Office
• Microsoft Visual Studio C++
• Microsoft Sql Server
• C#
• .net
• Syteline Erp
• Sql
• Software Development