Eduardo Coelho

About Eduardo Coelho

With over nine years in the financial services industry, I have extensive knowledge of data analysis, process engineering, decision support systems, Six-sigma, Lean Agile and Internet technologies.Analyzing complex data and business processes provided me with valuable experience for developing and implementing direct marketing strategies to add significant business value- Lean Six-Sigma Greenbelt Certified- Statistical Analysis/Simulation Modeling- Project Management Certified- Website Design/Usability Analysis- Lean Agile Requirements/System Development- Data Mining/Forecasting Techniques- Fluent in Portuguese, with working knowledge of Spanish and GermanSpecialties: Lean. Six-sigma Greenbelt, Business Process Improvement, Agile/System Development Lifecyle, Project Management, Statistical Analysis, Advanced Data Mining, Direct Marketing, Decision Analysis, Internet/Email Marketing, Financial Services/Credit Card Operations, Teradata, Java, Portuguese

Experience

1. Solutions Consultant

   ServiceNow

   Dec 2019 — Present · Vienna, VA, US

Education

• Georgia Institute of Technology

  MS, Financial Engineering, Industrial Engineering, Business

  1998 — 1999

• Florida State University

  BS, Industrial Engineering

  1993 — 1997

Skills

• Saas
• Agile Methodologies
• Management
• Sdlc
• Integration
• Enterprise Software
• Project Management
• Software as a Service (Saas)
• Rightnow
• IT Project & Program Management
• Six Sigma
• Cloud Applications
• Requirements Analysis
• Business Process Improvement
• Business Analysis
• Customer Relationship Management (Crm)
• Software Project Management
• Financial Services
• Crm
• Business Process
• Consulting
• Program Management
• Process Improvement