Ed Cruz

Technical Leadership and Strategy | Lifelong Learner Focused on Growth and Problem Solving

Role
Sr Support Engineer at United Airlines
Location
Houston, TX, US
LinkedIn followers
500 followers

About Ed Cruz

I take pride in utilizing creativity and critical thinking to deliver innovative solutions to complex problems.Dedicated Senior Professional with over two decades of experience in Information Technology across diverse sectors, including Aviation, Healthcare, and Government. A collaborative team leader, expert in strategic optimization and project management, offering a proven track record of delivering innovative solutions, fostering collaboration, and driving excellence.

Experience

  1. Sr Support Engineer

    United Airlines

    May 2025 — Present

Education

  • University of Phoenix

    Bachelors of Science, Information Technology

Skills

  • Active Directory
  • Windows Server
  • Information Security
  • Servers
  • Itil
  • IT Management
  • Virtualization
  • Information Technology
  • Program Management
  • IT Operations
  • Information Security Management
  • Professional Services
  • Business Analysis
  • Government
  • System Administration
  • Policy
  • Project Management
  • Governance
  • Business Continuity
  • Business Intelligence
  • Requirements Analysis
  • Cloud Computing
  • IT Strategy
  • Managed Services
  • Integration
  • Project Portfolio Management
  • Sdlc
  • Solution Architecture
  • IT Service Management
  • Change Management
  • Network Security
  • Erp
  • IT Outsourcing
  • Data Center
  • Networking
  • Team Building
  • Management
  • Sharepoint
  • Disaster Recovery
  • Cissp

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Ed Cruz — Sr Support Engineer at United Airlines in Houston, TX, US | Unifers