Beamish Edward
Senior Enduser Support Technician @Henry Ford Health
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WORK HISTORY
Senior Enduser Support Technician @Henry Ford Health
End User Services Support Technician* Create Exchange mailboxes and resources, Skype for Business accounts, network file folder locations and SharePoint 2010 websites.* Support client side enterprise file services, exchange mail both Outlook full client and webmail, Skype for Business accounts, One Drive Cloud Services and ProofPoint Email Security Suite* Creation of instructional documentation to help support the team.Endpoint Support Services Technician* Provide high-level support for HFHS clients, application support using the SCCM Solution* Provide technical support to clients needing to acquire new IT equipment* Responsible for the management and deployment of monthly workstation patching through the SCCM Solution.* Support/Manage the McAfee ePO Security/Anti-Virus Solution
EDUCATION
Walsh College
Accounting, Taxation, Economics, Business Administration, and Business Communications
Oakland Community College
Associate Degree, Business Administration
SKILLS
ABOUT BEAMISH EDWARD
Lifelong student of IT Technologies, human relations, financial, personal and…
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