Eric Davis
M365 Collaboration Administrator @HomeServe USA
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WORK HISTORY
M365 Collaboration Administrator @HomeServe USA
Norwalk, CT, US
Administer and support the full Microsoft 365 collaboration suite, including Teams, SharePoint Online, OneDrive, Exchange Online, and related services.Manage permissions, site structures, and security configurations to ensure compliance and best practices.Monitor system health, performance, and usage through the Microsoft 365 admin center.Troubleshoot and resolve user issues related to collaboration tools and services.Collaborate with IT security teams to enforce compliance, data retention, and information protection policies.Assist with migrations, upgrades, and adoption of new M365 collaboration features.Provide end-user training and support to drive adoption of collaboration tools.
EDUCATION
CT State Norwalk
Communication and Media Studies
ABOUT ERIC DAVIS
IT leader specializing in infrastructure management, endpoint security, and support services. Skilled in Microsoft 365, Azure, Intune, Windows Server, and network security. Proven track record in software deployments, asset management, vendor relations, and disaster recovery planning. Known for streamlining operations and delivering scalable, secure IT solutions.
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