David Kocher

About David Kocher

I’m a growth-focused technology executive with 20+ years leading transformations across SaaS and healthcare services. Today, I serve as Chief Customer Officer at RevenueWell, where I’ve driven a measurable turnaround — a 26% improvement in churn, 12% reduction in cost, and millions in incremental up-sell and cross-sell revenue — all while reshaping the customer experience and accelerating our AI-enabled product vision.My career spans global firms like GE to mid-market PE-backed companies where execution, culture, and accountability drive performance. I’m known for building high-output teams, aligning cross-functional efforts, and guiding organizations through complexity with clarity and candor.I’m particularly energized by environments that blend operational rigor with innovation — vertical SaaS, healthcare technology, and businesses undergoing AI-driven reinvention. Looking ahead, I’m open to conversations about senior operational roles, including CCO, COO, and CEO opportunities where growth, culture, and value creation are central to the mission.Let’s connect if you’re passionate about building exceptional teams and transforming what’s possible for customers and companies.

Experience

1. Chief Customer Officer (Pe Backed)

   RevenueWell

   May 2023 — Present · US

   Dental marketing for the modern practice. RevenueWell enhances a dental practices patient experience from web through waiting room by automating critical front office workflows and accelerating new patient acquisition. We help put practice growth and execution on autopilot. Marlin Equity Partners portfolio company.

Education

• Shenandoah University

  Bachelor of Science (BS), Environmental Studies

• GE Crotonville Leadership Institute

  Organizational Leadership

• The George Washington University School of Business

  Master of Business Administration - MBA

Skills

• Cross-Functional Team Leadership
• Customer Satisfaction Research
• Program Management
• Strategic Planning
• Strategy
• Customer Experience
• Business Strategy
• Leadership