Ed Santiago

Customer Care Supervisor at Finish Line

Role
Customer Care Supervisor - Bilingual Group at JD Finish Line
Location
Indianapolis, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ed Santiago

Business Development Specialist, Finance Center Federal Credit Union, Indianapolis…

Experience

  1. Customer Care Supervisor - Bilingual Group

    JD Finish Line

    Jun 2012 — Present · Indianapolis, IN, US

Education

  • Indiana Wesleyan University

    MBA

    2008 — 2008

  • Indiana Wesleyan University

    BS

    2003 — 2007

Skills

  • Customer Retention
  • Customer Service
  • Customer Satisfaction
  • Training
  • Policy
  • Recruiting
  • Fmla
  • Onboarding
  • Talent Management
  • Applicant Tracking Systems
  • Interviews
  • Leadership Development
  • New Hire Orientations
  • Human Resources
  • Business Development
  • Call Centers
  • Organizational Development
  • Team Leadership
  • Leadership
  • Personnel Management
  • Employee Engagement
  • Payroll
  • Analysis
  • Talent Acquisition
  • Process Improvement
  • Retail
  • Team Building
  • Management
  • Coaching
  • Hiring
  • Operations Management
  • Hris
  • Succession Planning
  • College Recruiting
  • Compliance
  • Sourcing
  • Strategic Planning
  • Employee Relations
  • Time Management
  • Performance Management

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Ed Santiago — Customer Care Supervisor - Bilingual Group at JD Finish Line in Indianapolis, IN, US | Unifers